Sales Policy

Effective Date: January 8, 2025

At Fitztop, we strive to provide the best shopping experience for our customers. Our Sales Policy outlines the terms and conditions under which we sell products on our website. This policy covers the sales process, including product availability, pricing, and discounts. Please read through the following guidelines to understand how we handle your orders and what you can expect when purchasing from Fitztop.

  1. Product Availability
    We make every effort to ensure that the products listed on our website are available for purchase. However, due to high demand or limited stock, some items may be temporarily out of stock. If an item you have ordered is unavailable, we will notify you immediately and offer you the option to wait for restocking, choose an alternative product, or cancel your order with a full refund.

  2. Pricing
    All prices displayed on our website are in USD (United States Dollars). Prices are subject to change without prior notice. We strive to ensure that the prices on our website are accurate; however, errors may occasionally occur. If an error is found in the price of a product you’ve ordered, we will notify you and provide the option to proceed with the order at the correct price or cancel it. Sales tax will be applied to orders where required by law, based on the shipping address provided at checkout.

  3. Discounts and Promotions
    From time to time, Fitztop may offer promotional discounts, coupon codes, and special offers. These promotions are valid only for the specified duration and conditions stated in the offer. Discount codes must be applied during checkout to receive the applicable discount. Please note that discounts cannot be combined with other offers or applied to past purchases. We reserve the right to modify or cancel any promotions at our discretion.

  4. Order Confirmation
    Once you complete your purchase, you will receive an order confirmation email from us. This email will include details such as your order number, the items purchased, and the shipping address. It is important to review the information in this email to ensure the accuracy of your order. If you notice any discrepancies or need to make changes to your order, please contact us immediately before the order is processed.

  5. Payment
    Payment for orders placed on Fitztop is required at the time of purchase. We accept various payment methods, including credit cards, debit cards, and PayPal, as outlined in our Payment Policy. Orders will not be processed or shipped until payment is successfully authorized. If there are any issues with payment processing, we will notify you immediately.

  6. Order Processing and Shipping
    After payment is authorized, we will begin processing your order. Most orders are processed within 1–2 business days, and you will receive a shipping confirmation email once your order has been dispatched. For more details on shipping methods and delivery timeframes, please refer to our Shipping Policy. Please ensure that the shipping address you provide is accurate to avoid delays.

  7. Sales Tax
    Sales tax will be applied to orders where required by law, based on the shipping address provided during checkout. The applicable sales tax rate will be calculated automatically before you complete your purchase. For international customers, additional import duties and taxes may apply, which are the responsibility of the buyer.

  8. Order Cancellations
    If you wish to cancel your order, please contact us as soon as possible. We can only cancel orders before they are processed and shipped. If your order has already been shipped, please refer to our Return & Refund Policy for instructions on returning your order. Fitztop reserves the right to cancel any order at our discretion, especially if there are concerns about payment or fraud.

  9. Returns and Exchanges
    We want you to be completely satisfied with your purchase. If you are not satisfied, we offer a 30-day return policy on most items, as long as the products are unused, unopened, and in their original packaging. Please refer to our Return & Refund Policy for more details on how to initiate a return or exchange.

  10. International Orders
    We accept orders from customers around the world. Please note that international shipments may be subject to customs duties and taxes, which are the responsibility of the customer. Delivery times for international orders may vary depending on your location, and Fitztop is not responsible for any delays caused by customs processing or other factors outside of our control.

  11. Customer Support
    If you have any questions or concerns regarding our Sales Policy, or need assistance with your order, our customer support team is here to help. You can reach us by email or phone, and we’ll be happy to assist you.

  • Phone: (406) 277-4122
  • Email: Info@fitztop.com
  • Address: 7742 Us 89 Hwy, Belt, Montana (MT), 59412
  1. Changes to Sales Policy
    We reserve the right to update or modify this Sales Policy at any time. Any changes will be reflected on this page, and the effective date will be updated accordingly. We encourage you to review this policy periodically to stay informed about any updates or changes.